Training & Standards
Busser Training Hub
Watch the training deck, then review the checklists below. New team members should complete the Opening, Service, and Closing checklists on their first week and have a manager sign off.
Opening & Service Checklist
- Restock bus station: linens, polishes, glass racks, roll-ups ready.
- Water pitchers filled & chilled; backup ice at service well.
- Dining room scan: linens centered & wrinkle-free; chairs/booths crumb-free.
- Side stations: S&P shakers clean; cocktail menus wiped; lights dust-free.
- Patio (if open): tables reset, umbrellas safe, walk paths clear.
- During service: pre-bus proactively; run food hot; coordinate with expo.
Printable version:
Service Standards (At-a-Glance)
- Speed > drama: if a plate sat too long, notify expo; re-fire sides if needed.
- Hands full both ways: pre-bus on the exit, bring replacements on return.
- Quiet efficiency: move with purpose, keep pathways clear, communicate softly.
- Food integrity: carry level, protect garnishes/sauces, confirm table & seat numbers.
- Team first: assist neighboring sections; read the board; anticipate needs.
Closing Checklist
- Full bus station reset: wipe surfaces, restock linens, sugars/sauces, polishware.
- Dining room: all tables reset; glassware back to racks; sweep under barstools.
- Patio close (if open): wipe, stack/store to standard, secure umbrellas.
- Bathrooms: restock paper, swap TP cores, empty trash, final wipe & mirror check.
- Final walk: lights, doors, pathways clear; manager walkthrough & sign-off.
Printable version:
Need a Manager Sign-Off?
After completing today’s training, grab a manager to validate your checklist and answer questions.