The Tasting Room

Busser Training

Training & Standards

Busser Training Hub

Watch the training deck, then review the checklists below. New team members should complete the Opening, Service, and Closing checklists on their first week and have a manager sign off.

Opening & Service Checklist

  • Restock bus station: linens, polishes, glass racks, roll-ups ready.
  • Water pitchers filled & chilled; backup ice at service well.
  • Dining room scan: linens centered & wrinkle-free; chairs/booths crumb-free.
  • Side stations: S&P shakers clean; cocktail menus wiped; lights dust-free.
  • Patio (if open): tables reset, umbrellas safe, walk paths clear.
  • During service: pre-bus proactively; run food hot; coordinate with expo.

Printable version:

Service Standards (At-a-Glance)

  • Speed > drama: if a plate sat too long, notify expo; re-fire sides if needed.
  • Hands full both ways: pre-bus on the exit, bring replacements on return.
  • Quiet efficiency: move with purpose, keep pathways clear, communicate softly.
  • Food integrity: carry level, protect garnishes/sauces, confirm table & seat numbers.
  • Team first: assist neighboring sections; read the board; anticipate needs.

Closing Checklist

  • Full bus station reset: wipe surfaces, restock linens, sugars/sauces, polishware.
  • Dining room: all tables reset; glassware back to racks; sweep under barstools.
  • Patio close (if open): wipe, stack/store to standard, secure umbrellas.
  • Bathrooms: restock paper, swap TP cores, empty trash, final wipe & mirror check.
  • Final walk: lights, doors, pathways clear; manager walkthrough & sign-off.

Printable version:

Need a Manager Sign-Off?

After completing today’s training, grab a manager to validate your checklist and answer questions.